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FAQ

I bought a car with a battery under warranty, but the previous owner did not leave me a warranty certificate or invoice – what should I do if the car won’t start?
We recommend visiting the nearest service center, where a technician will test the battery. This will help determine whether the battery needs charging or if there is another issue with the battery or the vehicle, and we will do our best to resolve it.
We recommend visiting the nearest service center for a battery check. If the battery requires charging or is found to be faulty, we will offer a discount on the purchase of a new battery.
It is preferable to bring the vehicle so we can diagnose the root cause of the issue. The problem may be related to the alternator or another component. If bringing the car is not possible, you may bring only the battery, but we recommend returning with the vehicle later for a full diagnostic check.

Check the following:
Is there starter activity? Are the lights working? Does the horn work? Is the remote/keypad responding?
If none of these function, the issue is likely related to the battery. In such a case, try jump-starting the car and drive to the nearest VOLTA service center, or contact customer service to locate your closest service point.

Visit the nearest service center to consult a technician about the correct amperage for your vehicle. You can also use the amperage chart on the VOLTA website to find the right battery specification.

Visit the nearest service center, where the battery’s condition will be tested.
We are very sorry to hear that. We will examine the possibility of offering you an additional discount to help reduce your loss.

Please provide us with the details of the service center, and we will ensure that a warranty certificate is issued to you.

Vulcan Automotive Industries markets SMF technology batteries, which are maintenance-free.

Deep-cycle batteries are designed to discharge up to about 80% of their capacity and must be recharged after use. In contrast, standard car batteries are continuously recharged during driving by the vehicle’s alternator.
Thanks to their thicker and heavier plates, VOLTA deep-cycle batteries deliver better performance and longer battery life compared to other products on the market.

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